Advantages of using AR Billing Services:
Improve Your Cash Flow, Reduce AR Days
Recover more and recover it quicker that you could ever manage before. The outgoing calls we are able to generate make a difference in your Cash Flow and AR Aging.
AR Billing Services assumes much of the cost associated with early out self-pay recovery; materials, postage, processing fees, phone calls, staffing, security, etc. becomes our responsibility. You are able to redirect your FTE to more pressing matters.
Online Client & Patient Access
Clients can view and update patient account information, view
reports, enter accounts and add notes.
Patients can view and update account information, they may also
submit a secure online payment or propose an arrangement!
We hire quality, caring call center representatives. We do not outsource any of our call center traffic; all calls are answered locally at our Powell, Ohio location.
Financial Assistance Program
AR Billing Services utilizes a Presumptive Charity Scoring algorithm
on all accounts in our database, identifying accounts that may have
financial assistance eligibility. This is provided as a free service
and is designed to help you better comply with 501(r) regulations
requiring you to go above and beyond to reach out to households who
may need assistance. We can assist your patients with their
application process, again, in compliance with your facilities
polices and procdures.
HIPAA & PCI Compliant
AR Billing Services follows all guidelines set by HIPAA, ensuring
the integrity of your patient’s personal health information.
SSAE 16 Type II Audited
AR Billing Services’ work standards, controls, and procedures have
been audited by an independent Certified Public Accounting firm
using auditing standards instituted by the American Institute of
Certified Public Accountants. AR Billing Services has successfully
implemented protocols to ensure the confidentiality of our business,
our clients and their consumers.
Payment Processing & Remit Lock Box
All postal payments may be directed to your lockbox or ours, depending on your project requirements.
Cash remitted to AR Billing Services is kept in a secure escro
acccount. Patients can submit a credit card payment through
our IVR system in a PCI compliant manner.
Professional Reception Service
Limited human resources? Becoming increasingly difficult to keep the
phone line covered? Direct entire departments to our Call Center and
we can act as your first contact attendant. Patients and Guarantors
in our database will be immediately serviced and all other calls
will be managed according to your guidelines or directed to
departments/individuals you designate.
Retiring Legacy Systems
Didn’t you stop using that software last year? Yes, but you’re still
getting calls! Let us help you manage the retirement of your legacy
systems and departments. Fees are volume-based; as your call volume
drops, so too does your bill until you can finally declare that old
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