Self-pay

1st Notice

  • Patients will recieve a 1st notice after all other adjustments have been considered such as, but not limited to: insurance payments, charity, pre-payments and financial assistance.
 
go paperless

Payment Reminder

  • Self-pay accounts that remain in good standing will receive a regular monthly statement, which can be received electronically by email or traditionally by mail.
 
over-due

2nd Notice

  • Patients will receive a 2nd notice when their total outstanding balance is more than 30 days past due, or an acceptable payment plan has not been established.
      
 
contact us

3rd Notice

  • Patients will receive a 3rd notice when their outstanding balance is more-than 60 days past due or an acceptable payment plan has not been established.
      
 



delinquent

Final Notice

  • Patients will receive a final notice when their outstanding balance is more-than 90 days past due.
  • Accounts that reach more-than 120 past due, or an acceptable payment plan has not been established will time-out out of the self-pay billing office, returned to HDH and placed with a collection agency.
avoid time-out

Delivery Options

  • Patients will receive a paper statement by default until enrolled in paperless billing. Patients who sign up for paperless billing will receive a billing statement electronically to an email address.
  • A valid street address is required for the success of both delivery options.
     

Go Paperless!

  • For request please allow up to, but not limited to, 24-48 hours to be processed.
  • Onced approved you will recieve a confirmation to the email address provided in the enrollment form.
  • *Not all statements will be available for paperless billing (itemized statements, 1st Notice).