Preserving relationships with a dignified solution

Self-Pay Management

Preserving Patient Relationships

Full Service Self-Pay Management

AR Billing Services offers healthcare facilities a dignified solution for their self-pay receivables that focuses on preserving patient relationships and rescuing at-risk balances from the debt collection process. We interface with a variety of platforms and can offer a wide array of self-serve payment solutions. Our professional, Ohio-based Patient Contact Center representatives are here to assist your patients with all their financial inquiries. We focus exclusively on non-default self-pay billing projects and your patients’ financial care.

Early Out services can begin at Day 1 of self-pay status or later in the revenue cycle according to your project requirements. Statements & Self-serve Portals are customized for each facility, or we can assume management of an existing statement cycle. We engage patients with courteous outgoing calls, ring-less voice messaging and can provide text and paperless billing options upon request. Accounts that do time-out with no payment activity may be returned to you or forwarded to a collection agency of your choice; we have no financial ties with any debt collection agency.

We focus entirely on the Patient Experience. Our mission is to prevent patient default, saving a patient the stigma of debt collection placement and preserving the relationship you have worked so hard to establish. Let us partner with you to ensure patient satisfaction and professional care continues seamlessly from point of service to final account resolution!

“Let’s talk about what your goals are, where you hope to be and how we might be able to help you get there.”

Self-Pay Management

Self-Pay Recoveries

Early Out, Non-Default, Fully Integrated, Strategic Delegation, Compliance, Reporting

Patient Contact Center

Positive, Knowlegable, Experienced Coaching, Challenge Disrupters, Front Line

Essential Workforce

On-Premise, Community, Safe Environment, Remote, Follow-up

Payments

Earn Trust, E-Services, 24/7 Access, Facility Distinction, Bilingual, PCI

Patient First

Highest Integrity, Care Continues, Maintain Relationships, HIPAA

Robust Profitability

Strong Sales, Sharply-Increased Closings, Reduce Fees, Default Prevention, Automation

Testimonials

“AR Billing Services has a team that is completely dedicated to our organization with great customer service and experience. AR Billing Services goes above and beyond to meet the needs of our facility. They are truly and extension of our office which is so important.”

Kennedi, Billing Supervisor

“Always professional and highly responsive-they handle patient communication very well. Their collection percentages have consistently acheived far above industry norms. I highly recommend AR Billing Services.”

Dennis Medley, CEO, PMC Regional Hospital

“Thanks for all your patience during the last year. Working with good people like you has made my job enjoyable. It has been a pleasure working with your team.”

Deb W, Patient Billing

Self-pay Management

preserving relationships with a dignified solution

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